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Assess
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Our initial covers many areas of your organization. We look at your overall business objectives, goals and strategies
and how they work with your current IT solutions. We analyze the effectiveness of the IT infrastructure and how it
supports your operations. Through conversations with your team, we determine how they feel towards the technology
they use every day and how it affects their productivity and morale. This in-depth assessment gives us the information
we require to move to the next step of our process.
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Strategize
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With our detailed assessment, we will sit down with the key decision makers to develop an IT plan that brings together your
organization's business objectives, user requirements and budgetary constraints. We look at all aspects of technology,
servers, desktops, peripherals, cloud integration, and software. Together with you, we will develop both short term
and long term plans to move your business forward without breaking the bank.
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Implement
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Our team works with your personnel to procure, install and integrate all components of your implementation plan. We deliver
your
solutions on time and on-budget. Our team of professional installers will ensure there is minimal disruption of
your operation and complete their tasks efficiently and neatly.
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Support
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The we offer have many options to fit the requirements of your company. Our helpdesk service is available
to those clients looking for on demand support. When you call us, we will work with you to rectify your issue through
instant remote connections to your desktop or server. We can take control of your systems with your permission. In
the event we cannot solve the issue remotely we will arrange an on-site visit. Service contracts offer you a more
complete package that includes regular preventative maintenance visits and priority help desk response along with
access to our customer portal site. We also offer 24/7 monitoring of your servers and desktops that alerts us to any
services that are experiencing issues.
All of our support programs can provide you the peace of mind you need regarding technology so you can focus
on what is important, building your business.
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