| Our team of dedicated technicians provides your organization with the support your organization needs to keep it running smoothly. We offer outsourced IT solutions to fit any sized business that include regular preventative maintenance visits and monitoring of critical components.
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Benefits
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No Need for Internal IT Staff
Utilizing outsourced IT support can greatly reduce your costs. We are there when you need us and you only pay for the services you use.
Remote and Onsite Support
Whenever possible we attempt to handle your support issues remotely. This helps reduce cost and eliminate interruptions to your companies work flow. Through remote support, we can usually troubleshoot your issue very quickly and usually right at the time of your call to minimize your downtime. In the event that we cannot remotely resolve the issue, we will schedule an onsite visit to rectify the problem.
Preventative Maintenance
As part of a service contract or at your request, we perform a preventative maintenance visit every 3 months. This visit includes many checks to ensure your IT infrastructure is working at optimal levels. We also ensure that all operating systems and antivirus software is up to date and that the backup system is functioning properly. This visit is critical as it helps to reduce the likelihood of a system failure.
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Certified Technicians
All of our technicians have various certifications in their areas of expertise. Their knowledge is continually upgraded as new software and systems are introduced. They are dedicated to ensuring that your organization receives the best support possible.
After Hours Support
We offer after hours support when requested to provide you the comfort of knowing that we will be there when you need us.
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